Contact Us
Call
Connect with us anytime by phone, even after hours, by following the prompts on our automated phone system for the support you need.
General Customer Support: 860.596.2444
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Saturday: 9:00 a.m. - Noon
After hours, follow the prompts for the support you need.
e-Banking & e-Pay Support:After hours, select option 4.Loan Servicing
Contact Loan Servicing for loan billing and payoff information:
Call: 860.435.5228
Fax: 860.435.5600
Bank-by-Phone
For 24/7 access to your personal or business accounts:
Call: 877.728.1212
Debit MasterCard® Support:
Activate Card or Change PIN: 800.992.3808
Suspected or Actual Fraudulent Transactions: 860.596.2444
After hours, select option 2.
If Travelling Abroad - International number: 614.564.5105
Rejected or Declined Transactions: 860.596.2444
After hours, select option 2.
Report a Lost or Stolen Card: 860.596.2444
After hours, select option 2.
VISA® and American Express® Credit Cards Support:
To report a lost or stolen credit card or for general questions:
Consumer Card: 800.558.3424
Business Card: 866.552.8855
Wealth Advisory Services:
Call: 860.435.5205
Live Chat
Chat with us live Monday - Friday 8:00 a.m. – 5:00 p.m.
To Chat, simply click on the Chat Now icon from any page on the website.
Mail
Salisbury Bank and Trust Company
5 Bissell Street
P.O. Box 1868
Lakeville, CT 06039-1868
Error Resolution and Informational Inquiries for loans must be in writing and addressed to:
Salisbury Bank and Trust Company
Attention: Loan Servicing
P.O. Box 1868
Lakeville, CT 06039-1868
Email
You may use this secure form to contact us about your account or to find out about any of our products and services. We have taken every step possible to ensure the security of the information you provide on this form. After you fill out this form and submit it to Salisbury Bank and Trust Company, the information on it will be encrypted and protected from intrusion during transmission through the use of Secure Socket Layer (SSL) software.
COVID-19 Support
If you are experiencing financial hardship due to COVID-19 and would like to be contacted to discuss your options, please click one of the options below.
Business Customers – please click here
Consumer Loan Customers – please click here
