Contact Us

Call

Connect with us anytime by phone, even after hours, by following the prompts on our automated phone system for the support you need.

General Customer Support: 860.596.2444

Monday – Friday: 8:00 a.m. – 5:00 p.m.

Saturday: 9:00 a.m. - Noon

After hours, follow the prompts for the support you need.

e-Banking & e-Pay Support: After hours, select option 4.

Loan Servicing

Contact Loan Servicing for loan billing and payoff information:
Call: 860.435.5228
Fax: 860.435.5600

Bank-by-Phone

For 24/7 access to your personal or business accounts:
Call: 877.728.1212

Debit MasterCard® Support:

Activate Card or Change PIN: 800.448.8268

Suspected or Actual Fraudulent Transactions: 860.596.2444
After hours, select option 2.
If Travelling Abroad - International Collect Calls: 412.842.2697

Rejected or Declined Transactions: 860.596.2444
After hours, select option 2.

Report a Lost or Stolen Card: 860.596.2444
After hours, select option 2.

VISA® and American Express® Credit Cards Support:

To report a lost or stolen credit card or for general questions:

Consumer Card: 800.558.3424
Business Card: 866.552.8855



<noneLive Chat

Chat with us live Monday - Friday 8:00 a.m. – 5:00 p.m.
To Chat, simply click on the Chat Now icon from any page on the website.



Mail

Salisbury Bank and Trust Company
5 Bissell Street
P.O. Box 1868
Lakeville, CT 06039-1868

Error Resolution and Informational Inquiries for loans must be in writing and addressed to:

Salisbury Bank and Trust Company
Attention: Loan Servicing
P.O. Box 1868
Lakeville, CT 06039-1868




Email

You may use this secure form to contact us about your account or to find out about any of our products and services. We have taken every step possible to ensure the security of the information you provide on this form. After you fill out this form and submit it to Salisbury Bank and Trust Company, the information on it will be encrypted and protected from intrusion during transmission through the use of Secure Socket Layer (SSL) software.


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