All offices and drive-up windows will be closed on Monday, May 29th in observance of Memorial Day.

Information about our merger and your transition to NBT can be found at

For information regarding recent industry news visit:

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Loan Servicing

For loan billing and payoff information, contact Loan Servicing.


Contact us for 24/7 access to your personal or business accounts.

Wealth Advisory Services

We can help you reach your financial goals with tailored wealth advisory services.

Because there are more ways for you to contact us

Activate or change PIN: 800.992.3808

Suspected or actual fraudulent transactions: 860.596.2444
If after hours, select option 2
If traveling abroad, contact our international number at 614.564.5105

Rejected or declined transactions: 860.596.2444
If after hours, select option 2

Report a lost or stolen card: 860.596.2444
If after hours, select option 2

To report a lost or stolen credit card, or for general questions, please call one of the numbers below:

Consumer Card: 800.558.3424
Business Card: 866.552.8855

Chat with us live Monday through Friday, 8 AM – 5 PM.
To chat, simply click on the Chat Now icon from any page on the Salisbury Bank website.

To contact Salisbury Bank by mail, please send correspondence to the address below:

Salisbury Bank and Trust Company
5 Bissell Street
P.O. Box 1868
Lakeville, CT 06039-1868

Error Resolution and Informational Inquiries for loans must be in writing and addressed to:

Salisbury Bank and Trust Company
Attention: Loan Servicing
P.O. Box 1868
Lakeville, CT 06039-1868

Because submitting a form online shouldn’t make your experience less personal.

Use this secure form to contact us about your account or to learn more about any of our products and services.

At Salisbury Bank, we’ve taken every step possible to ensure the security of the information provided on this form. Once you complete and submit this form to Salisbury Bank and Trust Company, the information included will be encrypted. Your information will be protected from intrusion during transmission using Secure Socket Layer (SSL) software.

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Bank Holiday Schedule

Our branch offices will be closed on the following observed holidays:

New Year's Day (observed) - Monday, January 2, 2023
Martin Luther King, Jr. Day - Monday, January 16, 2023
Presidents’ Day - Monday, February 20, 2023
Memorial Day - Monday, May 29, 2023
Juneteenth  - Monday, June 19, 2023   
Independence Day - Tuesday, July 4, 2023
Labor Day - Monday, September 4, 2023
Columbus Day/Indigenous Peoples' Day - Monday, October 9, 2023
Veterans Day - Saturday, November 11, 2023
Thanksgiving Day - Thursday, November 23, 2023
Christmas Day - Monday, December 25, 2023
New Year's Day - Monday, January 1, 2024

Need to handle banking when your branch is closed?
Not a problem! Sign up for e-Banking (our online banking solution) or download our app to access your account anytime, anywhere.

Bank-by-Phone: 877.728.1212