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Loan Servicing

For loan billing and payoff information, contact Loan Servicing.


Contact us for 24/7 access to your personal or business accounts.

Wealth Advisory Services

We can help you reach your financial goals with tailored wealth advisory services.

Because there are more ways for you to contact us

Activate or change PIN: 800.992.3808

Suspected or actual fraudulent transactions: 860.596.2444
If after hours, select option 2
If traveling abroad, contact our international number at 614.564.5105

Rejected or declined transactions: 860.596.2444
If after hours, select option 2

Report a lost or stolen card: 860.596.2444
If after hours, select option 2

To report a lost or stolen credit card, or for general questions, please call one of the numbers below:

Consumer Card: 800.558.3424
Business Card: 866.552.8855

Chat with us live Monday through Friday, 8 AM – 5 PM.
To chat, simply click on the Chat Now icon from any page on the Salisbury Bank website.

To contact Salisbury Bank by mail, please send correspondence to the address below:

Salisbury Bank and Trust Company
5 Bissell Street
P.O. Box 1868
Lakeville, CT 06039-1868

Error Resolution and Informational Inquiries for loans must be in writing and addressed to:

Salisbury Bank and Trust Company
Attention: Loan Servicing
P.O. Box 1868
Lakeville, CT 06039-1868

Because submitting a form online shouldn’t make your experience less personal.

Use this secure form to contact us about your account or to learn more about any of our products and services.

At Salisbury Bank, we’ve taken every step possible to ensure the security of the information provided on this form. Once you complete and submit this form to Salisbury Bank and Trust Company, the information included will be encrypted. Your information will be protected from intrusion during transmission using Secure Socket Layer (SSL) software.

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Bank Holiday Schedule

Our branch offices will be closed on the following observed holidays:

New Year’s Day – Saturday, January 1, 2022
Martin Luther King, Jr. Day – Monday, January 17, 2022
Presidents’ Day – Monday, February 21, 2022
Memorial Day – Monday, May 30, 2022
Juneteenth (observed) – Monday, June 20, 2022    
Independence Day – Monday, July 4, 2022
Labor Day – Monday, September 5, 2022
Columbus Day/Indigenous People's Day – Monday, October 10, 2022
Veterans Day – Friday, November 11, 2022
Thanksgiving Day – Thursday, November 24, 2022
Christmas Day (observed) – Monday, December 26, 2022
New Year's Day (observed) – Monday, January 2, 2023

Need to handle banking when your branch is closed?
Not a problem! Sign up for e-Banking (our online banking solution) or download our app to access your account anytime, anywhere.

Bank-by-Phone: 877.728.1212